First for Client
Satisfaction

“I just want to let you know how grateful I am to Vince for his recent help. We were in a tricky spot and he was patient but also very knowledgeable and advised me very, very well. Frankly, the best house insurance professional I have ever come across and very nice to deal with as well.”

Rachel

“Working with Lycetts is a joy. We can get on with running our business, leaving all our insurance requirements to Lycetts. We know they are doing all the hard work for us and have our best interests at the heart of what they do. With the great working relationships we have with the Lycetts team members, any help, advice or guidance is never more than a phone call away. To me personally, they feel more like internal members of our business than they do external advisors. Graeme Thompson, Newcastle upon Tyne”

Graeme Thompson

“Thank you for the excellent service and advice we received from Doug in our latest renewal. The communication was excellent, and Doug was up against a competitive quote. The Lycetts process, care and price made the decision to renew with yourselves very easy. Doug would be very deserving of praise for a job very well done and another very satisfied client. I am aware that this is also a team effort so thank you-Team Lycetts.”

Ben Gibson

“I am most grateful for the efficiency with which Lycetts have handled this claim through to final settlement. Further to this, securing a same day payment from the insurers was most impressive! I am delighted to say the money has now been received in my account. Thank you for all your help and hard work on my behalf. This has not only helped me to deal with the financial cost of the theft and break-in to my vehicle but the efficiency with which you have handled my claim has made it easier to deal with general upheaval of the incident.”

Peter Townley

“I cannot recommend Zoe Wood and Lycetts highly enough. After the shock death of my horse, I sent a text to Zoe early Sunday morning, she rang back within 20 minutes and we discussed what had happened. She explained what I needed to do next and that she would contact me the next day. On Monday I received the claim form, with most details auto completed. I completed the rest and emailed back.  To my amazement the settlement was in my bank account four days later. All I can say is thank goodness for Zoe and Lycetts, there was no pressing one for horse insurance, 2 for claims  and then an eternity waiting for a claims handler to make contact. It was all handled seamlessly. A traumatic time was made bearable, with a caring voice at the end of the phone and total efficiency – Thankyou”

Elizabeth, Spalding