“With Lycetts, you know that the people you are dealing with understand your business, understand what you are about and what you are trying to do. You don’t waste time trying to justify or explain what’s going on.”
“Lycetts grasped the situation cannily and took the long view. We now have an understanding of procedure and a sense of a meaningful engagement with our loss team and the insurer. It’s been an important moment for Buckny and gives us confidence for the future”
“For such a specialist market, I think the way our two claims were handled was really excellent, so I can’t fault the service from Lycetts or from the loss adjusters who dealt with the claims. I am very happy with the way the insurance has worked.”
“I am most grateful for the efficiency with which Lycetts have handled this claim through to final settlement. Further to this, securing a same day payment from the insurers was most impressive! I am delighted to say the money has now been received in my account. Thank you for all your help and hard work on my behalf. This has not only helped me to deal with the financial cost of the theft and break-in to my vehicle but the efficiency with which you have handled my claim has made it easier to deal with general upheaval of the incident.”
“I cannot thank you and your team enough for all your hard work. Without your grit and persistence I don’t think we would have got anywhere. You are PROPER insurance brokers.”
“David Still of Lycetts has been our broker since 2012 insuring many different projects and businesses from Leisure and Caravan Parks to short term building projects nothing has been to much trouble and David has excelled in both service and price. I am more than happy to recommend David and Lycetts.”
“I would highly recommend David Still and Lycett’s to anyone who may be considering their services. David takes the time to visit and discuss our business and insurance needs and works hard to find the most competitive price. The team are always on hand and willing to help and are quick to respond to all enquiries. We have always been delighted with the first class service we have received.”
“There are always concerns when moving insurance brokers, however the way David Still dealt with the quote stage was very reassuring and professional. We get a first class, stress-free claims service. The Lycetts team are always willing to help and quick to respond while David is on hand 24/7 and always goes the extra mile to help us get the best deal. He is very honest and we know he has our best interest at heart. We would 100% recommend David Still and Lycetts. They are the best insurance brokers we have ever had and wouldn’t ever wish to move. We class David as a friend and he is a pleasure to deal with.”
“I would highly recommend David Still and Lycetts. I moved from another broker a few years back mainly because David actually took time to understand the insurance needs of businesses that were not straight forward to quote for. He was also significantly cheaper than my previous insurer. However, it is not just about the price. It is about the service and attention to detail, not just from David but from Lycetts too. If there is a problem, you can just pick up the phone and know the person you are dealing with knows you and understands your business.”
“We have been very happy since making the move to Lycetts. It is really useful that they have such a great understanding of wildlife parks and attractions. I have found David and his team to be so helpful and supportive with amazingly quick response times! They are very easy to talk to and get along with. The references we had received prior to joining Lycetts were extremely complimentary and as a customer now, I fully agree too!”
“Due to the growing size and complexity of our business, we were keen to find a broker that specialised in the zoo/farm park tourist attractions sector. In May 2016, we moved our insurance to Lycetts and have been delighted with their level of service and knowledge of our industry sector and competitive premiums. They have such a wonderful professional yet friendly approach too!”
“A trusted friend recommended Lycett and having now been a client of theirs for a few years, I have been impressed with their performance and care. David is responsive and attentive and it is always a pleasure to catch up with him around renewal time. I would have no hesitation in recommending David and Lycetts, I believe that they work hard to obtain the best deals for their clients and they genuinely value their customers.”
“We had been with our previous broker for a number of years and although the service had been good, we were a little concerned with the number of changes to Account Executives and support staff. Lycetts delivered as promised during the quote stage and we have been very happy since making the move. David and the rest of the team are always on hand to deal with any issues and give advice when needed. Any claims have been dealt with professionally and promptly and we would definitely recommend David and Lycetts.”
“One of the main benefits of being with Lycetts is having someone to talk to directly. David has taken the time to know us as we know him and all questions are answered straight away. Since being with Lycetts, we have not had to look elsewhere.”
At Lycetts we put clients at the heart of our business. We passionately believe that the...
read moreIn this section you will find a range of documents designed to provide advice and guidance...
read moreFor all enquiries about vacancies with Lycetts, please contact Charles Renwick.
read more“There are always concerns when moving insurance brokers, however the way David Still...
read moreAt Lycetts, we take great pride in the levels of superior service which we offer to all...
read moreLycetts, as the company is now universally recognised, was established in Newcastle in...
read moreIn an increasingly competitive sector we believe that our understanding of our clients’...
read moreWe aim to work closely with our partners and our employees are directly involved with many...
read moreWe provide our clients with more than just insurance solutions here at Lycetts, with our...
read moreLycetts is committed to making a difference. Not only in the way we do business but in the...
read moreTailored insurance solutions for the members of Scottish Land & Estates.
read moreWe provide our clients with more than just insurance solutions here at Lycetts, with our...
read moreWe provide our clients with more than just insurance solutions here at Lycetts, with our...
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