Don’t end up in financial hot water with your holiday customers

June 19th 2023

Holiday home owners who provide hot tubs for guests should be aware of the potential risks and take steps to avoid the pitfalls.

Those who let properties – including farmers who have diversified into glamping – know that hot tubs are a big attraction for holidaymakers, and increase footfall.

But they face significant claims if guests fall ill, and if hygiene and safety regulations have not been followed, insurance cover would be invalidated.

Hot tubs have environmental conditions that could potentially lead to the growth and dispersal of legionella and other infectious agents.

Water that goes unchecked can cause a range of conditions and illnesses and lead to potentially ruinous claims from affected guests.

Reading the small print regarding the potential health hazards is essential. If regulations around taking water samples are ignored, and someone becomes unwell, liability insurance will be void and owners could end up paying out thousands of pounds

The Health and Safety Executive specify how hot tub water should be tested and monitored, along with the quality and frequency of water inspections.

For those who offer – or are considering – hot tubs to enhance the holiday rental experience, ensuring all hygiene and safety regulations are adhered to is a must.

Expert guidance from an insurance specialist should also be sought.

Local authority environmental health departments and the Health and Safety Executive have produced documents that detail the steps and checks that should be followed, and owners are strongly recommended to read them.

Everyone loves a hot tub, and being able to enjoy them safely means guests and operators can both relax.

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